Account & Data Deletion
Applies to all apps and games published by BT Computing
You may request deletion of your account and associated personal data at any time.
How to request deletion
- Where available, open the app and go to Settings → Account → Delete Account and confirm.
- Or email bert.shim@gmail.com with the subject “Account Deletion Request”. Include the app name and the account identifier you used (for example your player ID, or the email or Google Play Games account linked to the account).
We may ask you to verify ownership of the account before processing the request.
What is deleted
- Account profile and identifiers (player ID, nickname, linked sign-in identifiers)
- Game progress, saved data and in-app settings stored on our servers
- Support correspondence related to the account, where not required to be retained
What may be retained
- Records of purchases and transactions, retained as required by applicable tax and e-commerce laws (generally up to 5 years in the Republic of Korea)
- Limited logs necessary for fraud prevention or dispute resolution, kept only for the legally required period
Timing
Requests are processed within 30 days of verification. Data held by third parties (for example Google) is governed by their own policies and must be managed through your Google account.
Partial deletion
If you want specific data removed without deleting your account, email us describing the data and we will handle it where feasible.